Our Team Directory


Susan L. Baxter, CISR

Sue joined Buiten & Associates in 1991 and brings 39 years of industry expereince to our firm. Sue currently specializes in New Business Marketing for potential commercial lines accounts. Prior to joining Buiten, Sue was a Commercial Lines Rating Supervisor at both Royal and Commercial Union Insurance Companies. Sue attended Grand Rapids Community College, is […]


Jennie Russo

Jennie joined Buiten & Associates, LLC in 2015 as an Account Manager with 7 years of insurance experience in the personal lines market.  Prior to joining Buiten, she was an Account Manager at Hub International, an Account Manager at Riehn Insurance in Chicago & a Billing Service Advocate at Farmers Insurance. Jennie attended Western Michigan […]


Buffi-Jo Bentley

Buffi-Jo Bentley joined Buiten & Associates in 2008 as a Personal Lines Account Manager with 15 years of industry experience. Prior to joining Buiten, she worked at Lighthouse Insurance, Gales Insurance Agency and VanTol, Magennis & Lang serving both personal lines and small commercial lines accounts. Buffi attended both West Shore Community College on a […]

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Makenzi Bezemek

MaKenzi joined Buiten & Associates, LLC in 2014 as an Account Manager serving small business employee benefit accounts. Prior to joining Buiten, MaKenzi worked as an Assistant Budget Officer at Western Michigan University’s Office of Financial Planning and Budgets. Her background includes customer service, sales and administrative assistance. MaKenzi is a Western Michigan University graduate […]


Randy Bishop

Randy has been with Buiten & Associates since 2001 as a commercial insurance marketing specialist. He has been in the insurance industry for more than 25 years, having started as a commercial underwriter for American States Insurance in 1987 and continuing in that position with Lake States (Harleysville) and Hastings Mutual before joining the agency. […]


Char Blondin

Char joined Buiten & Associates, LLC in January of 2014 as a Commercial Lines Account Manager. Her past experience included over 35 years with The Hartford in their Property & Casualty Division serving as a Senior Customer Service Representative. Her territory included servicing client underwriting and rating needs in numerous states working with a diversified […]


Bob Brock

Bob Brock is passionate about his family, his relationship with clients and helping others succeed. He enjoys working hard and playing hard! In his 24 years of servicing and selling all lines of insurance he has helped client’s through good times and through some extremely difficult, some times life changing events due to losses. As […]

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Laurie Brown

Laurie joined Buiten & Associates in 2014 as a Personal Lines Account Manager with over 23 years’ of Personal & Commercial Lines insurance experience. Prior to joining Buiten, she was a Personal lines & Commercial CSR/Agent with an independent insurance agency in Western Michigan. Laurie enjoys time with her family, 2 grandchildren, fishing, camping and […]


Paul S. Buiten, CPA

In 1967,  Paul purchased a small insurance agency that started in 1935.  Prior to 1967, he worked as a CPA beginning with BDO.  In 1967 the agency had 5 employees and now there are 38.  The insurance agency now includes Property and Casualty, Personal Lines and Life and Health insurance clients. Paul has a BA degree from […]


Kevin Cumings, RHU, Ph.D., REBC

Kevin joined Buiten & Associates in 2004 as Vice-President of Group Benefits and manages the Life, Health & Employee Benefits Department. Prior to joining Buiten, Kevin owned an employee benefits agency. As a licensed agent in health & life insurance, Kevin advises businesses as well as individuals in employee benefits and any individual insurance needs. […]


Lisa B. DeBoer

Lisa has been with Buiten & Associates since 1999, and is a large group account manager in the benefits department. Her prior experiences in customer service and education uniquely equip her for the various responsibilities of servicing clients and their employees. Lisa is a graduate of Dordt College with a BA in Education, and maintains […]


Judy DeVore, CISR

Judy joined Buiten & Associates in 2002 as an account manager with 25 years of commercial lines insurance experience. Prior to joining the agency she was a commercial lines agent and account manager at Insurance First and customer service representative with Berends, Hendricks, Stuit Insurance Agency. Prior experience also includes commercial lines rating with CNA Insurance. Judy […]


Lori Fisher, CIC, CPCU

Lori joined Buiten & Associates in 2011 as an Account Manager, with over 25 years of insurance experience. She has held and enjoyed different positions in the industry including  Account Management with various Independent Agencies and  Rating and Underwriting positions with Insurance Companies. In the most recent years prior to Buiten, Lori worked over ten […]


Rod W. Hathaway, CIC, LUTCF

Rod joined Buiten & Associates in 1987 and became a partner in 1999. Prior to joining Buiten & Associates, he was a senior commercial underwriter at Amerisure Companies and a commercial underwriter at New Hampshire Insurance Company. Rod writes multiple lines of insurance coverage including personal and commercial lines as well as employee benefits and […]


Justin Hoff

Justin joined Buiten & Associates, LLC in 2014 as an Account Manager with 10 years of industry experience. Prior to joining Buiten, she worked as a commercial Account Manager and a Marketing Specialist for 2 Greater Lansing area insurance agencies. Justin has a Bachelor’s Degree in Accounting from Saginaw Valley State University (Go Cardinals!) and […]


Laura S. Jensen, CISR, CIC

Laura joined Buiten & Associates, LLC in 2010 as an account manager with 32 years of industry experience, serving middle market commercial lines accounts. Prior to joining Buiten, she was an account executive at Hub International, an account manager with Grand Rapids Holland Insurance, an underwriter at Firemen’s Fund and a property rating supervisor with the Hartford […]


Benjamin J. Knoester

Ben joined Buiten and & Associates in 2003 as a producer/agent. After 5 years he was invited to become a Partner. Ben concentrates on all types of Commercial Property and Casualty insurance, but focuses intently on Human Services and Professional Liability accounts. Prior to joining Buiten & Associates, Ben was commercial underwriter with the Chubb […]


Jon Lunderberg, CCIFP, AFSB

Jon Lunderberg joined Buiten & Associates as a Partner in 2010 with 25 years of professional experience in bonding, commercial insurance, banking and consulting. His commercial sales experience is diverse with a specialization in the construction industry. Jon’s worked with construction companies of all sizes and specialties from small locally owned businesses to the large […]


Ana Martinez-Rodriguez

Ana joined Buiten & Associates, LLC in 2012 with 23 years of commercial insurance and risk management experience. Prior to joining buiten she was most recently a property and casualty underwriter at Federated National Insurance Company, and an account manager for large commercial insurance agencies in South Florida. Her prior experience includes commercial lines underwriting, risk management […]


Brian Mattila, CIC

Brian Mattila is a Partner at Buiten & Associates, LLC. With 38+ years of insurance experience.  He joined the firm in 1985 and specializes in small to middle market commercial accounts. Prior to becoming a part of the Buiten team, Brian worked for:  Continental Insurance; Crum & Forster Insurance; and Heritage Mutual (Acuity) Insurance Companies.  […]


Darryl Mulder, CIC, CPCU

Darryl joined Buiten & Associates in July of 2002, becoming a partner in 2004. He has 38 years in the insurance industry, beginning his career immediately upon graduation from Calvin College in 1978 with a Bachelor of Arts degree in Business Administration and History. He worked in a property/casualty capacity with both Sentry Insurance and […]


V. Jean Nolf, CISR

Jean joined the Buiten & Associates in October 1983 as a personal lines service representative and has served in many roles during her tenure. Her current positions include personnel manager, personal lines manager and commercial lines account manager. Prior to joining Buiten, she worked at the Home Insurance Company and Charles F. Harrison Agency. Jean […]


Laura J. Northouse

Laura joined Buiten & Associates in 1991 working in the personal lines department as a CSR for Homeowners, Personal Auto, Umbrella’s and Recreation vehicles. In 1993 Laura added the office accounting function to her responsibilities and proceeded in 1998 to take some time off to raise her family Laura returned to Buiten & Associates in 2003 part […]


Linda Paulsen

Linda joined Buiten and Associates in 2015 and is a member of the commercial client’s account team. She provides technical support and analysis, works with insurance carriers on behalf of our clients, and fulfills daily client services with a reputation for excellence.  Linda has spent her entire professional career in insurance and risk management.  She […]


Ryan T. Pylman

Ryan joined Buiten & Associates as a sales executive in 2010 and became a partner in 2011. Prior to joining Buiten & Associates, LLC he was the Vice President of Group Benefits at West Michigan Business Group. Ryan has 15 years of insurance experience specializing in developing & implementing employee benefit solutions for small and middle market […]


Daniel B. Rink, CPCU

Dan joined Buiten & Associates as a partner in 2007 with 30 years of insurance experience, specializing in middle market commercial accounts. Prior to joining Buiten, he was a commercial agent with Hub International, a partner at Grand Rapids Holland Insurance and a Regional Manager of Amerisure Insurance Company. His industry experience includes both claims […]


Darcy Stouffer

Darcy joined Buiten & Associates in 2005 as a Personal Lines Account Manager and has been in the insurance industry since 1999. Darcy is a graduate of Grand Valley State University with a BS in Biology and is a licensed insurance agent. Darcy grew up like a lot of young girls, obsessed with horses. She […]


Vickie L. Thompson, CLU, ChFC, LIC

Vickie joined Buiten & Associates in 2011 as an account manager with 33 years of experience, specializing in employee benefits. Prior to joining Buiten, she was Vice President/Manager of Employee Benefits with HRH of Michigan and an account executive with Willis of Michigan. Her experience includes consulting with clients regarding corporate goals for employee benefit plans, assisting […]


Dorothy Timmerman

Dorothy joined Buiten & Associates, LLC in 2015 as a Commercial Lines,  Account Manager with 31 years of industry experience.  Her insurance career began at The Hartford.  From there she spent 12 years with Universal Insurance Services, in claims, personal lines, marketing, and commercial lines.   The following 15 years were at Mapes Insurance, as a […]


Stacey K. VanWynen

Stacey joined Buiten & Associates in 2012 as an account manager with 10 years industry experience, specializing in the individual health market for the last 5 years. Prior to joining Buiten, she was an account service representative for a Managing Agent of Blue Cross Blue Shield of Michigan for Agents in West Michigan. Stacey’s interests […]


Katie Vranich

Katie joined Buiten & Associates in 2014 as an Employee Benefits Account Manager.  Prior to joining Buiten, she worked as a Customer Service Representative for Michigan Employee Benefit Services. Her prior experience includes customer service, claim resolutions and claims auditing. Katie attended Grand Valley State University, and is a licensed Insurance Agent in Health & […]


Sally Williams, LIC

Sally Williams joined Buiten & Associates, LLC. in 2015 with over 40 years of industry experience, specializing in middle market accounts.  Prior to joining the agency, she spent 22 years working in operations, account management and marketing for Wolbrink Lievense Insurance Agency in Holland.  In addition, she spent 16 years at The Campbell Group as […]


Beth Woltjer

Beth has recently joined Buiten & Associates LLC as a Commercial Accounts manager with 15+ years of industry experience.  Prior to joining Buiten she worked at Chlystek & White Services as an insurance auditor, Anderson-Miller Insurance Agency in Sylvania, OH as a  Commercial Lines CSR,  HRH Insurance Agency in Grand Rapids, MI as a Commercial […]